Greater Dallas Orthopaedics was founded to provide excellent service and compassionate care to the most important people: our patients. To that end, our providers and staff are committed to ensuring the patient's outcome is as optimal as possible.
We believe that open communication is the key to success in patient care; therefore, we ensure that our physicians and staff are as accessible as possible. Please call or email us if you have any questions or concerns. If your doctor is in surgery at the time, it may take 1-2 business days to respond to non-urgent issues.
Greater Dallas Orthopaedics policy is to not refill or call in prescriptions for narcotic medications after hours due to numerous medical/legal issues. Please call your physician on the next business day, and try to take care of all refill/prescription issues prior to running out of your medications.
The complicated modern healthcare system can lead to financial concerns for both the patient and physician. GDO outsources our billing/collections to OrthoEconomics, a medical billing company. We strive for transparency and rationality in terms of cost of medical care. Disputes with insurance companies will not disrupt the doctor-patient relationship. All of GDO’s billing practices are in compliance with federal and state laws.